We know we have Customers affected by business closures or limits on operations that may experience financial hardship. We’re ready to help.
As our customer care advocates always do when our Customers are faced with significant life events, they are prepared to discuss options with Customers facing a hardship as a result of the coronavirus. Please contact Customer Care at (800) 458-0811 with questions or to discuss options for a Customer. Customers can also call Customer Care 24/7/365. Please keep in mind that online account access is available anytime to personal lines Customers through erieinsurance.com. Customers can access policy, billing and claims information and make payments all online.